Privacy Policy

Effective Date: April 2, 2025

1. Introduction

Welcome to TFE Group Ltd.(“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website https://tfe.ai (the “Site”) and use our services.

2. Information We Collect

We may collect and process the following types of information:

• Personal Identification Information: Name, email address, phone number, and other contact details you provide when you request a demo, access our API, or communicate with us.
• Technical Data: Internet Protocol (IP) address, browser type and version, time zone setting, browser plug-in types and versions, operating system, platform, and other technology on the devices you use to access the Site.
• Usage Data: Information about how you use our Site and services, such as the pages you visit, the time and date of your visits, the time spent on those pages, and other diagnostic data.
• Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

3. How We Collect Information

We collect information in the following ways:

• Direct Interactions: You may provide personal information by filling in forms on our Site, subscribing to our services, requesting marketing materials, or corresponding with us by phone, email, or otherwise.
• Automated Technologies or Interactions: As you interact with our Site, we may automatically collect Technical Data and Usage Data about your equipment, browsing actions, and patterns. We collect this data using cookies, server logs, and other similar technologies.

4. Use of Your Information

We use the information we collect for the following purposes:

• To Provide and Manage Our Services: Including providing access to our API, delivering research reports, and managing user accounts.
• To Improve Our Site and Services: By understanding how users interact with our Site, we can enhance user experience and optimize our offerings.
• To Communicate with You: Responding to your inquiries, sending service-related announcements, and providing information about our services.
• For Marketing Purposes: Sending promotional materials, newsletters, and other communications about our services that may be of interest to you, subject to your communication preferences.
• To Comply with Legal Obligations: Ensuring compliance with applicable laws, regulations, and legal processes.

5. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

• Service Providers: Third-party companies and individuals that we employ to facilitate our services, provide services on our behalf, perform service-related tasks, or assist us in analyzing how our services are used. These third parties are obligated not to disclose or use your information for any other purpose.
• Legal Requirements: If required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
• Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

6. Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

7. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: The right to request copies of your personal data.
• Rectification: The right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• Erasure: The right to request that we erase your personal data, under certain conditions.
• Restrict Processing: The right to request that we restrict the processing of your personal data, under certain conditions.
• Object to Processing: The right to object to our processing of your personal data, under certain conditions.
• Data Portability: The right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

To exercise any of these rights, please contact us at the contact information provided below.

8. Third-Party Links

Our Site may contain links to third-party websites or services that are not owned or controlled by TFE.ai. We are not responsible for the privacy practices or the content of these third-party websites. We encourage you to read the privacy policies of any third-party websites you visit.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page with a new effective date. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By Email: info@tfe.ai
• By Mail: TFE Group, 5 South Charlotte Street, Edinburgh, Midlothian, EH24AN.

This Privacy Policy is effective as of April 2, 2025.