Real Market Intelligence Starts With Consumer Behaviour.

See how financial consumers save, invest and switch platforms across leading providers in real-time — for smarter retention & acquisition strategy.

Access via API, Dashboard or Real-Time Reports.

Access data for financial providers including:

First for Financial Intelligence.

TFE delivers real-time, first-party consumer behavioural data on leading banks & investment platforms for competitive strategy & market intelligence, accessible anytime.

No expensive research. No web scraping. No ‘social listening’ tools. Just real-time data.

Investment Platforms

Investment Platforms

Identify high-value traders and investors on competitor platforms by platform, experience, asset and preferences. Explore high-LTV strategies across segments to power retention strategy and lower CAC.

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Banking & ISA Providers

Banking & ISA Providers

Segment ISA & credit switching behaviours by provider, age, income and more to determine rate sensitivity & churn forecasting, for smarter retention and acquisition strategies.

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Investors & Consultants

Investors & Consultants

Benchmark leading providers & analyse customer segment share across key providers to power consulting projects, commercial due diligence, or long/short positioning strategies.

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Intelligence Shouldn't Be Slow, Costly & Outdated On Arrival.

Research Agencies

Research Agencies

✓ Business specific-focus
High cost & slow turnaround
Small, manual samples 
Static results
No live data / snapshot-based

Quarterly Reports

Quarterly Reports

✓ Industry / sector-aligned
Outdated on arrival
Limited competitive value
Broad – not specific & actionable
Need multiple reports for value

Listening Tools

Listening Tools

✓ Competitor data (from media)

Lags – doesn’t predict

Skewed by media spikes
No customer data
Doesn’t go ‘under the hood’

Your Way: Real-Time, Actionable & Customisable Intelligence.

Live Competitor Data

Real-time investing and saving data from real users — segment by provider / competitor, behaviour, experience, demographic and more.

Start with Behaviour

Built on what users actually do — not what they say they will do. No surveys. No proxies. Just intelligence that acquires & converts.

Actionable by Design

Built for performance teams, not academics. Instantly usable in strategy, creative, paid media, and product planning.

Built for Customisation

Go beyond our proprietary API — embed existing competitor and market reports into our platform to build intelligence unique to your organisation.

Optimise For Your Best Customers — And Theirs.

TFE allows financial institutions to track competitor customer movement, investment & switching trends, and market shifts.

Powered by first-party data, we surface actionable insights to drive acquisition, retention, and product strategy.

✓ Real-world & predictive behavioural data
✓ No third-party sources or listening tools 
✓ Ahead of market reports & public data

Segments Available Via API

HNW Switchers

HNW Switchers

We identify where high net-worth savers currently bank or invest — and what makes them switch.

  • Top platforms currently attracting HNW deposits

  • Movement trends by deposit size, age, platform type & more

  • Segment-level switching triggers (rate changes, feature gaps, etc.)

  • Monthly platform growth/loss in this segment

  • Exportable list of platform + demographic overlaps

Next-Gen Savers

Next-Gen Savers

We monitor how Gen Z and Millennial savers choose and switch ISA platforms — including deposit size, loyalty & contributions.

  • Provider market share among 18–34 savers (Cash ISA vs. S&S)

  • First-time ISA switcher trends & behaviours

  • Segment breakdowns by deposit size, switching intent, risk appetite

  • Gen Z & Millennial platform growth over time
  • Real-time API for tracking & analytics
Valuable Traders

Valuable Traders

Know where high value traders are active — and what they are trading across platforms for targeted, real-time acquisition.

  • Trading platforms with the most valuable traders

  • Instruments traded by experience levels (crypto, indices, FX, etc.)

  • Risk metrics: position size, trade frequency, experience

  • Detailed competitor segments: where they’re weak, where you can win

Retail Banking & Investment Solutions

Our Data Intelligence Solutions

01

ISA Segmentation & Loyalty Analytics

ISA Segmentation & Loyalty Analytics

Delivered via API, Dashboard or Live Report.

ISLA gives UK banks and ISA providers real-time insight into saver & investor switching, deposit, and contribution behaviours by segment across competitor platforms, helping reduce CAC and improve LTV with detailed segment-level rate sensitivity & churn prediction analytics.

02

Retail Investor Value Index

Retail Investor Value Index

Delivered via API, Dashboard or Live Report.

RIVI helps investment platforms segment traders and investors by behaviour, platform, and instrument to identify where the most valuable prospects invest – and how to capture or retain. Powering detailed personas for content, SEO, and high-conversion marketing campaigns.

03

Credit And Borrowing Index

Credit And Borrowing Index

Coming Soon

CABI delivers real-time UK credit and borrowing data across leading financial providers, understanding where credit-income ratios are weak, where customers are actively looking for refinancing & identifying opportunities for strategic acquisition in the credit sector.

Optimise Campaigns For Your Customers — And Theirs.

Access real-time competitor, behavioural and demographic insight across the UK’s leading banks, brokers, and investment platforms — to inform acquisition, product, and marketing decisions.

TFE reveals how customers trade, invest, and switch providers, so you can:

✓ Benchmark competitor performance
✓ Identify high-value segments
✓ Align product and content strategy with real-world behaviour

All accessible via live dashboard or API.

Audience Segmentation

Understand how customers move between platforms — and why.
Use live switching data to identify high-intent audiences, shape messaging, and improve acquisition and retention performance.

Real-Time Demographic Insight

Access investor personas and behavioural segments with rich demographic and risk profiling.
Track market gaps and shifting preferences via API or dashboard — in real time.

Smarter Acquisition Strategy

Run data-informed campaigns that reach high-value investors leaving competitor platforms.
Lower CPA, improve conversion, and activate segments built from real behaviour — not assumptions.

Actionable Intelligence for the UK Financial Sector

TFE provides real-time behavioural and demographic insight across ISA savings & investments — helping financial platforms understand how customers switch, invest, and engage.

Across our network of media brands and partners, the TFE Group, analyses live user behaviour to surface competitive trends, customer movement, and market shifts across platforms.

From ISA switching to trading patterns, our data supports growth, retention, and product strategy for the UK’s leading financial institutions.

  • Predictive insights based on real data.

  • Only first-party data - no third-party data, ever.

  • Market leading data before major news outlets or reports.

Build It Your Way.
Bring Your Own Model.

Designed for customisation. 

Our segment-level rate-sensitivity & competitor switching models integrate with your data, helping augment internal rate forecasting and churn prediction.

70

API endpoints across three verticals

10

Records from UK savers & investors

50

Leading finance providers & platforms analysed

The UK’s largest privately conducted longitudinal study of UK household finance & investment.

Strategic Value in Real-Time

Turn competitive segmentation into acquisition strategy, product positioning, and market-wide retention analytics.

BENCHMARKING

Benchmark performance in key customer segments versus the market.

  • Compare segment growth, churn, and LTV by platform

  • Understand deposit gaps, switching rates, and performance blind spots

STRATEGY

Craft more relevant, high-conversion products and features by understanding what your competitors’ customers are switching for.

  • Spot the features, offers, and UX decisions that trigger movement

  • Position your product around what the segment actually values

ACQUISITION

Build lower-CAC campaigns using real behavioural insights from your competitors’ customers.

  • Match your creative and messaging to what converts for each segment

  • Know where your next customers already are — and how to target them

RETENTION

Reduce churn by understanding why customers leave — and who’s at risk.

  • Identify common churn signals by segment and platform

  • Benchmark exit patterns against competitors

  • Build retention strategies for high-risk or high-value users

Behavioural Market & Competitor Reports.

TFE produces decision-grade sector reports on market movement, customer trends, and competitive positioning across the UK financial landscape.

Each report provides a deep dive into:
• Shifting platform performance and rising challengers
• Competitor strategy and audience overlap
• Behavioural, demographic, and lifecycle insights across savings, investing, and trading products

Our reports are trusted by financial institutions looking to plan ahead, refine strategy, and benchmark their position in a fast-moving market.

  • Competitor data, market insight & leading trends.

  • Summary of real-time insights released quarterly.

  • Available to pre-order for qualified financial organisations.

About Us

What Makes Us Different?

TFE helps retail banks and financial service providers identify, segment, and acquire valuable financial customers — using real behavioural signals.

  • 1
    Banks & ISA Providers

    Track switching trends in real time—by provider, age, income, and investment size. TFE gives you the signals to reduce acquisition costs, retain top savers, and plan effective campaigns ahead of the ISA season

  • 2
    Investment Platforms & Brokers

    Win customers by understanding exactly how high-value traders behave—what they trade, how often, and which platforms they use. TFE helps you target the most profitable segments across your competitors with smarter content, PPC, and strategic positioning

  • 3
    Financial Product Teams

    Whether you're in product or strategy, TFE gives your team the segmentation tools to act on real data: from high-LTV personas to risk profiles and behavioural signals. Design campaigns that convert—and retention strategies that stick

Board-Level Intelligence

TFE delivers regulatory-compliant insight products tailored for senior strategy, product, and acquisition teams.


Access structured reporting on:
• Competitor positioning and switching behaviour
• Withdrawal patterns and demographic shifts
• Anomalous trading and investment trends
• Emerging sentiment and risk preferences


Built for banks, brokers, and investment platforms seeking decision-grade inputs to power strategy, planning, and performance.

Getting Started

We operate on a per-competitor model where you can select as many endpoints as required for 3, 5, or 10+ competitors in a vertical.

We price per-competitor, per vertical, not per endpoint selected.

Choose Your Endpoints

1

Visit our API Documentation to assess the endpoint possibilities with live, real-time first-party data feeds and over 60+ endpoints – this is your starting point. 

View JSON Response

2

2

View the possible responses for the feeds by exploring the endpoint data and our JSON structure, designed to make it as easy as possible to get insights quickly. 

Get In Touch

3

Once you’ve identified an endpoint or series of endpoints you’d like to use, get in touch with our friendly team, and we will guide you through pricing, availability and / or dashboard usage. 

SECURE & COMPLIANT API

Bank-Grade Security

Compliant with all banking API laws and UK-specific regulations for maximum protection, support and encryption.

AES-256 & TLS 1.2+ Encrypted
WAF & DDOS Protected
SOC, ISO, PCI-DSS & GDPR Compliant
VPC Service Controls

Frequently Asked Questions

What does TFE do?

TFE is a financial data intelligence business powering the UK financial services industry with rich first-party competitor data and segmentation. We help businesses reduce their customer acquisition costs, optimise messaging and build targeted campaigns. 

How frequently is the API updated?

Most endpoints are refreshed daily, with select high-volume signals updated more frequently depending on the dataset (e.g. trading behavior trends, ISA switching flows). API changelogs are available in your dashboard.

How long does it take to see results?

You can start using the dashboard or API immediately. Many clients build audience segments or campaign briefs within 24–48 hours of setup—and start seeing performance impact in the first campaign cycle.

Does the data contain any personal information (PII)?

No. All TFE data is anonymised and aggregated. We do not collect or store any personally identifiable information (PII), ensuring full compliance with GDPR and financial data protection standards.

How much does it cost?

Please get in touch for a quote – pricing depends on your needs, usage and contract length. One of our friendly sales representatives will be in touch with more information. 

Can I use this alongside my existing data?

Yes. Many clients overlay TFE data with their CRM, customer segments, or performance data to enrich targeting, product strategy, or churn analysis. You can also export data or use the API for deeper integration.

Do you provide custom reports?

Yes. We offer tailored switching briefs, competitor segment analyses, and behavior snapshots based on your platform or product needs. Custom data overlays and white-labeled dashboards are also available.